Shipping policy
t Zenlif, we are committed to delivering your order quickly, safely, and reliably.
Shipping Destinations
We currently ship to:
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🇨🇦 Canada (Domestic)
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🇺🇸 United States
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🌍 International locations
Shipping Rates
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Canada & United States:
FREE Standard Shipping on all orders -
International Orders:
Shipping costs are calculated at checkout based on destination and order weight
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive an order confirmation email once your order is placed and a shipping confirmation email with tracking once your order is shipped.
Estimated Delivery Time
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Canada: 3–7 business days
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United States: 4–8 business days
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International: 7–15 business days
Delivery times may vary due to customs clearance, carrier delays, or high-volume periods.
🔍 Order Tracking
Once your order ships, you will receive a tracking number via email within 2–3 business days.
If you do not receive tracking details within 5 business days, please contact us at:
📧 jerinchackoshopify@gmail.com
Customs, Duties & Taxes (International Orders)
International customers are responsible for any customs duties, taxes, or import fees charged by their country. Zenlif is not responsible for delays caused by customs.
Incorrect Address Disclaimer
Please ensure your shipping address is entered correctly at checkout.
Zenlif is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is delayed or marked as delivered but not received, please contact us within 7 days of the delivery date. We will assist you in resolving the issue.
Contact Us
If you have any questions about shipping, feel free to reach out:
Email: jerinchackoshopify@gmail.com
Support Hours: Monday – Friday, 9 AM – 5 PM (EST)